Help Center

Answers to the most common questions about using SPACES.

Account & Login

Finding a Space

Listing a Space

Viewing Requests

Messages

Deals

Verification

Payments

Safety

Technical Support

Still need help?

Help Center

Account & Login

How do I create an account?

I forgot my password. What do I do?

How do I update my profile?

Finding a Space

How do I find a property?

Can I save listings and searches?

How do I contact an owner or agent?

Listing a Space

How do I list my property?

How do I edit, pause or delete a listing?

Why is my listing not visible yet?

Viewing Requests

How do I request a viewing?

Where do I track my viewing requests?

Can I change a viewing request?

Messages

Where do I find my messages?

Why can't I message someone?

Deals

What is a deal on SPACES?

How do I move a deal forward?

Verification

How does verification work?

Who can see my documents?

What do the badges mean?

Payments

How do payments work?

Where can I see my invoices?

Should I pay a deposit through SPACES?

Safety

How do I report a suspicious listing?

How do I report or block a user?

What should I avoid?

Technical Support

How do I change my language?

The site is not loading correctly. What can I do?

How do I get more help?